by Stan Toler

How does a restaurant or hotel earn a five-star rating? Is it the people? The location? The service? The amenities? In most cases, it is all of this and more: an overall sense that the customer is to be valued, honored and treated well. Jesus’ life was like that: a sacrificial offering of love for those He loved and cared about. In “The Five-Star Church”, pastor/ how to transform your church based on Jesus’ model of servant hood. With humor and fresh insight, they provide tangible steps on how to build a church whose number one goal is to serve God and others-the mark of a five-star church.

Author: Stan Toler & Alan Nelson

Secret Shoppers have been used for years in the corporate and business world. Now Secret Church Shoppers are available to give you an evaluation of your worship service, congregational attitude, greeting, hospitality and so much more. Our shopper arrives unannounced and undercover. The Secret Church Shopper observes your congregation, ushers, greeters, ministers as a typical guest to your services.

The Secret Church Shopper Report along with the Five Star Church Facility Inspection are the tools you can use to take to increase efficiency in ministry, focus on vital improvements, show strengths and weaknesses in volunteer areas.

The Secret Church Shopper and Church Facility Inspection are highlighted in the best-selling book Five Star Church by Dr. Stan Toler. This book has changed hundreds of churches from average to Five Stars. In fact, Dr. Toler regularly has his own church visited by a Secret Church Shopper.

Do you know what your guest think about your church when they visit you? Do you wish you could interview your guest to determine why they attend (or no longer attend) your service? Now you can benefit from a professional Church Shopper.

A confidential report will be delivered to the Senior Pastor once the Secret Church Shopper has visited your church. Many pastors have said they use this report to give to staff members, board members or lay-leaders to make immediate improvements.

Churches of all sizes and faith backgrounds have used our Secret Church Shopper services. For a free brochure click here and send an email.